The Lethbridge County Customer Self Service program allows you to pay Accounts Receivables or Utility accounts using a credit card, and view tax rolls.
Note: You cannot pay tax bills through Customer Self Service.
To get started, select a link below:
|Account Login/Pay||Register and Login to view your accounts or pay for utility bills and accounts receivable.|
NOTE: You'll need the Access Code and Password you used to register. If this is your first time registering an account, please call our office at (403) 328-5525 to obtain your access code.
|Payment in CAD only|
|Tax Certificates||Purchase a tax certificate via a credit card transaction.||Payment in CAD only|
|Public Tax Roll Information/|
|Search the current tax roll; find assessment values and legal descriptions.||Free|
Terms & Conditions
All payments for Online Services are in Canadian currency. Tax certificates are available for immediate download once payment has been processed. When completing an order, a printable receipt is displayed on screen to signify that the payment has processed properly. Lethbridge County currently accepts Visa and MasterCard for credit card processing transactions.
Return / Refund Policy
If you experience a problem during the processing of an online transaction or wish to request a refund to be processed, please contact Lethbridge County at (403) 328-5525 to speak to a representative immediately. We will arrange for the appropriate replacement of funds and/or service.
Pay with Credit Card through Plastiq
Lethbridge County also accepts online credit card payments through Plastiq.
You can pay Accounts Receivable, Utility and Tax bills using credit or debit cards. It is a third-party service provider that allows you to pay with MasterCard, Visa, Discover or American Express.
Please note that payments may take 2-3 business days to process and that a Plastiq service fee will be applied (2.5% for credit cards, 1% for debit cards).
To get started with Plastiq, select the link below:
Or, navigate to Plastiq's website and register with Plastiq to create an account.
Sign up for Utility E-Billing
Customers can opt-in to receive their monthly utility bills via e-mail instead of receiving a mailed paper bill.
To sign up for e-billing, fill out the application form below and return it by one of the following methods:
- E-mail to email@example.com
- Fax to (403) 328-5602
- Mail to #100, 905- 4 Ave S. Lethbridge, AB, T1J 4E4
Click the link to download the application form: Utility E-Billing Application Form
Lethbridge County staff are available for assistance with utility accounts by calling (403) 328-5525 Monday to Friday from 8:30 am to 4:30 pm.
Freedom of Information and Protection of Privacy (FOIP)
Please review our FOIP webpage for more information. Click the link to view: FOIP