When you're paying a bill (utilities, cardlock water, taxes, etc.), double check the "payee" you're sending it to and ensure it's the right one:
- "Lethbridge County Utilities" for utility payments
- "Lethbridge County Taxes" for property tax payments
- "Accounts Receivable" or "AR" for cardlock water payments (use the 4 letter 3 digit Customer number on your invoice/statement)
Applying your payment to the right payee ensures it's recorded by our system and helps you avoid any interest charges.
Pay with Credit Card through Plastiq
Lethbridge County also accepts online credit card payments through Plastiq.
You can pay Accounts Receivable, Utility and Tax bills using credit or debit cards. It is a third-party service provider that allows you to pay with MasterCard, Visa, Discover or American Express.
Please note that payments may take 2-3 business days to process and that a Plastiq service fee will be applied (2.5% for credit cards, 1% for debit cards).
To get started with Plastiq, select the link below:
Sign up for E-Billing
Customers can opt-in to receive certain monthly utility bills via e-mail instead of receiving a mailed paper bill.
UTILITIES:
To sign up for utility e-billing, fill out the application form at the bottom of this webpage.
Lethbridge County staff are available for assistance with utility accounts by calling 403-328-5525 Monday to Friday from 8:30 am to 4:30 pm.
ACCOUNTS RECEIVABLE:
To sign up for accounts receivable e-billing, fill out the application form and return it by one of the following methods:
- Fax to 403-328-5602
- Mail to #100, 905 - 4 Ave S. Lethbridge, AB, T1J 4E4
Click the link to download the application form: Accounts Receivable E-Billing Application Form
Cancel Pre-Authorized Payments
If you wish to cancel your pre-authorized payments with Lethbridge County, download this application form: Pre-Authorized Debits Cancellation Notice
Freedom of Information and Protection of Privacy (FOIP)
Please review our FOIP webpage for more information. Click the link to view: FOIP
Questions? |
Call 403.328.5525 Monday - Friday 8:30 a.m. - 4:30 p.m. |