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Lethbridge County Business Retention and Expansion Survey Results Released

Post Date:10/04/2018 11:00 AM
LETHBRIDGE COUNTY- At the regular Council meeting on October 1, Lethbridge County Council was presented the results of the Business Retention and Expansion Survey that was conducted with County businesses this past summer. The aim of the survey was for Council and Administration to better understand the future plans and needs of local businesses and how business owners/managers view the community as a place to do business. Lethbridge County retained MDB Insight, an economic development consulting firm to assist with the project. The telephone survey was done by random sample, with 80 businesses participating.

The survey results found that overall business satisfaction in Lethbridge County is quite strong at 91.3%, with 23.8% of respondents indicating their level of satisfaction is more positive than a year ago. 56.3% of businesses that participated in the survey are planning to expand in the next two years and the majority plan to do so in Lethbridge County.

The lowest levels of satisfaction among participants were with municipal investment in internet infrastructure, availability of skilled labour, and internet service (both current and future business needs). Municipal tax rates were also identified as areas to address to improve overall satisfaction.

“The high level of satisfaction among the survey participants is encouraging,” says Reeve Lorne Hickey. “Lethbridge County is a great place to do business and we were pleased to see how many survey respondents plan to expand their operations in the near future. There were some areas identified that we can work on to best support existing businesses and attract future economic development in Lethbridge County.”

“I’m very pleased that the County has received third-party confirmation that our business community is largely satisfied and doing well at the present time,” says Lethbridge County Economic Development Officer Martin Ebel. “In particular, it is encouraging to see that more than half of the businesses surveyed plan to expand within the next two years. This survey provides not only transparency, accountability, and a good baseline for future evaluation, but also highlights areas where more work needs to be done for the County to stay competitive and a good place in which to do business. We will be working in the months to come to address and improve on some of the challenges that County businesses have highlighted for us.”

A vibrant economic environment is a pillar under the County’s 2018 Strategic Plan, with the goal that businesses can grow and thrive in the County. To view the full report, visit

RELEASE- Lethbridge County Business Retention and Expansion Survey Results Released
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